BlackRock Talent Development Operations Analyst in Wilmington, Delaware

BlackRock helps investors build better financial futures. As a fiduciary to our clients, we provide the investment and technology solutions they need when planning for their most important goals. As of March 31, 2018, the firm managed approximately $6.317 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com | Twitter: @blackrock at https://twitter.com/blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock .

Job Description:

The Talent Development Operations Analyst at BlackRock will manage all operational processes and responsibilities across a wide range of Talent Development activities including, but not limited to, supporting talent programs through administration, preparation of material, managing logistics, etc. The role is aligned within the HR Operations function and contributes to the alignment of global Talent Development Operations processes.

Key Responsibilities:

  • Provide day to day operational support to the Talent Development Team across a broad range of talent areas, including arranging course/program logistics, sending meeting invites, booking conference rooms, preparing participant materials (and ordering/shipping to other locations when needed), arranging catering, and working with AV/Facilities teams on room configuration and technical set up and room clean up

  • Manage, track and record professional, and leadership and management programs on the learning management system (including meeting invites, pre-work, participant lists and running reports on training activity)

  • Administer surveys after the programs to evaluate their effectiveness

  • Respond to employee and manager inquiries on program availability, schedules, etc.

  • Add courses and offerings, provide deep links, collect and enter attendance and upload online content in the Learning Management System (LMS) known as SuccessPath (BlackRock uses Success Factors Learning Management Application)

  • Upload e-learning modules or other learning activities as needed on the Learning Management System (LMS)

Skills

  • Demonstrated experience in owning the details and driving execution against a set plan in an accurate, efficient and timely manner, raising issues, questions and status across stakeholders proactively

  • Acumen in accuracy and attention to detail

  • Adaptable, logical, and capable of flexing solutions to changing demands: anticipating the local, regional, global impact

  • Proactively identifies opportunities for process improvements to increase efficiency an accuracy, minimizing risk

  • Comfortable working in a highly matrixed environment strongly preferred

  • Proven ability to build and sustain high performing partnerships, both locally and globally

  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint and Outlook)

  • Solid verbal and written communication skills, including the ability to effectively reach out to and communicate with stakeholder and program participants via phone and e-mail.

  • Ability to build effective and trusted relationships across the HR function

  • Knowledge of learning management applications (e.g. Success Factors) preferred

Education

  • BA/BS degree

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the law, including any applicable fair chance law.