Kelly Services Claims Administrator in Wilmington, Delaware

Job Description



The Claims Administrator will be responsible for the organization, imaging, processing and overall

knowledge of the claims process. Additionally the Claims Administrator is responsible for answering

phone calls from claimants in regards to their claims. It is imperative that the Claims Administrator

exhibit a professional and business like demeanor when corresponding with claimants on behalf of our


Job duties include, but are not limited to:

-70% of time during the week will be dedicated to answering phone calls from claimants and

providing correct and concise guidance

-Data entry in company-s database

-Perform analytical review of documentation received

-Review and verify data entered in system

-Following detailed written instructions to make independent decisions on next steps

-Recognize and report discrepancies to Supervisors and Management

Must be able to work Monday - Friday from 7:30 am to 4:30 pm

Work Location: Wilmington, DE



-Prior experience working in a customer service or call center environment

-Exhibits a professional and customer centric demeanor while handling phone calls

-Ability to be flexible with work assignments; day is scheduled including lunch breaks and

schedules may change daily

-Ability to multi task; candidate will be required to process claims while not on the phone

-Exceptional attention to detail

-Relative computer experience relating to data entry and databases

-Must be able to meet minimum productivity requirements while maintaining a high level of


-Maintain strong professional working relationships with colleagues at all levels

-Must be able to work Monday - Friday from 7:30 am to 4:30 pm

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.