CompuCom Windows 10 Project Technician in Bethlehem, Pennsylvania

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Windows 10 Project Technician

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Ref No.:

18-01670

Location:
Bethlehem, Pennsylvania

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ team.

We’re looking for a WIN 10 Project Tech who can perform imaging, data transfers, delivery, and reclaiming of old equipment.

Major Job Duties:

  • Test, image, and clean PCs, laptops, etc.

  • Maintain, analyze, and troubleshoot, software and computer peripherals

  • Set up, configure and add all hardware

  • Assist Corporate Deskside Support Technicians with large IMACs

  • Assure that all tickets requiring follow up work and/or calls receive appropriate attention

  • Provide technical support to end users via telephone

  • Back up and burn end user data

  • Assist coworkers in the execution of established processes and escalations

    Qualifications:

  • 2 to 4 years of hands-on technical knowledge of laptop and desktop design and software installation required

  • Familiarity with standard tech support concepts, practices, and procedures

  • Experience and judgment to plan and accomplish goals

  • 1 to 2 years’ experience in a break-fix environment

  • Ability to lift and palletize heavy equipment (PCs, monitors, printers)

  • Strong verbal and written communication skills

  • A certain degree of creativity and latitude required

  • High School Diploma or GED required

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .