Follett LLC (Easton) Technical Service Representative (Mechanical/Electrical/Electronics/HVAC/Refrigeration Industry) in Bethlehem, Pennsylvania
Innovative, international, and customer-focused, Follett LLC leads the ice making/dispensing and medical-grade refrigeration industry in designing and manufacturing the highest quality, innovative products for foodservice and healthcare markets. Our success has been written by the hundreds of employees who have proudly been part of Follett’s 70-year history.
Follett offers many interesting career opportunities, all of which encourage growth and development and contribute to the success of the company. The development and promotion of talent is a high priority at Follett.
We are looking for an individual to join our Team as a Technical Service Representative (Mechanical/Electrical/Electronics/HVAC/Refrigeration Industry) in our Bethlehem, PA Facility
Resolves customer service problems by:
Assisting technicians and service agents to troubleshoot equipment problems
Investigate problems and coordinate their resolution through appropriate service agencies
Evaluate reported problems and initiate appropriate corrective action including onsite visits and repairs as needed
Provide product information to internal and external customers by answering technical questions of varying complexity
Processing orders for parts as requested by internal and external customers
Minimum 0-2 years of equipment technology experience
Entry level exposure and knowledge of basic test instruments to include multi-meters and refrigeration gauges with a basic understanding of refrigeration, electrical and plumbing concepts and design
Ability to read schematics and blue prints
Basic CAD or mechanical drafting skills helpfu
Proficiency using Microsoft Word and Excel
Associates degree in mechanical/electrical equipment technology and/or relevant experience
If you want your contribution to be appreciated and valued, consider the wide array of benefits and perks Follett is proud to offer:
Working in a culture committed to teamwork, innovation, honesty, integrity, and respect
Competitive compensation and benefits program
Celebrating during company events
Promoting health and wellness encouraged by wellness incentive program
Educational Assistance and Leadership Development
Sharing in the company’s success through profit sharing
If this excites you, then Follett is where you’ll want to continue your career. Submit your most recent resume.
Follett LLC is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.
External Company Name: Follett Corporation
External Company URL: www.follettice.com
Street: 157 N Commerce Way